In case that you have any problems with Pavtube Blu-ray to Apple TV Converter for Mac, please send email to macsupport@pavtube.com for help. Our support team will help you out as soon as possible. In order to help us deal with the trouble more effectively, please include the following information in your email:
1) Product order number
2) The error message and log records
3) Product and its version number
4) The operation system information of your computer
5) Detailed description about your trouble
Before reporting the problems, please
- Be sure that you are using the latest version of our product.
- Read through the FAQ to search for the solution about the problem that you encountered.
For more information, you can visit www.pavtube.com/support/